Knowledge Base
Setup guides, fixes and answers for your AceRDP server. Search below, or browse by topic.
Windows
Setup, activation, updates and everything else on a Windows server.
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article
Linux
Distributions, packages, SSH and command-line administration.
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article
Networking
IP addresses, firewalls, ports, DNS and connectivity.
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article
Account & Billing
Payments, invoices, renewals, refunds and account settings.
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Troubleshooting
When something is broken: what to check, and in what order.
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Most read
- Cannot connect to your RDP server Work through these five checks in order — one of them is almost always the cause.
- Changing the RDP port Moving off 3389 removes your server from most automated scans.
- Resetting your administrator password Issue a new password from the panel — no console session required.
- How renewals and auto-renew work Servers renew one day before expiry, from your account balance.
- Connecting to a Linux server over SSH Your first login, and how to add a key so it is your last password.